The Elgato HD60S USB 3.0 problem solved.

You are probably reading this article if you have the Elgato HD60S USB 3.0 problem being unaware of its technical and device specifications. Many of you may be guessing it is a driver issue or some random issue but is a connectivity issue that can be fixed easily. The Elgato HD60S USB 3.0 problem is related to the USB port; the device needs a specific requirement for the USB port and functions properly when connected to its required one. This article describes all about the Elgato HD60S USB 3.0 problem regarding its connectivity issues covering all details about its system requirements and technical specifications.

Check the full article to know more about the Elgato HD60S USB 3.0 problem.

What is Elgato?

Elgato is a brand of consumer technology products that generally produces products for gaming. Its products are mostly used in the field of gaming and streaming. The brand was manufactured and designed by Elgato Systems, founded in 2010 by Markus Fest, and was sold to Corsair in 2018. The Elgato brand was previously used to refer to the gaming and thunderbolt devices of the company and was commonly known as Elgato Gaming.

Elgato HD60S USB 3.0 problem
Image credits: AR12Gaming

Elgato products

Elgato produces artistic inventions with reimagined technologies designed to revolutionize creative workflow with updated firmware and software. At present day, Elgato distributes its products in over seventy-five countries around the world. Throughout the years the company has produced several famous products such as the Thunderbolt Dock, Thunderbolt SSD, Game Capturing, Stream Deck, Green Screens, and Video Lights. The Thunderbolt docking station is used to gain access to the dock’s three USB ports, audio jacks, HDMI, and ethernet. It is mainly used as it provides additional ports which are not present in devices such as MacBook Air.

The Game Capture HD connects to gaming consoles to record your gameplay and epic moments. It connects two devices with a USB connection. Several versions of the game capturing versions were released. It has a new version called HD 60 which records 60fps and 1080p high-definition video. The previous version of this device records in 1080p30 and 720p60 as well.

Elgato introduced two external solid-state drives in September 2012, known as Thunderbolt Drive. In 2013, Elgato replaced them with similar drives identified as “Thunderbolt Drive +”, which added USB 3.0 support and was claimed to be faster than the previous drives.

The Stream Deck is used for online game streaming and was specially designed for gamers or online streamers. The brand also has several devices under the Stream Deck name. There are many stream decks, the first original one, the stream deck mini, stream deck XL, stream deck MK.2 and the stream deck pedal which was released recently last year. Elgato also offers green screens and video lights for content creators. All its devices are very popular and in demand and are mostly used by gamers and content creators. Elgato offers a collapsible, ceiling-hung green screen which is most commonly used by content creators. The Key Light and the Key Light Air are two models of video lights produced by Elgato.

Also read: Valve’s new amazing Steam Deck 3.4-Which Steam Deck to get?

Elgato HD60S

Elgato HD60S USB 3.0 problem
Image credits: 9to5Mac

The Elgato HD60S is a game-capturing device that connects a gaming console and a TV with a USB connection. The console sends the recorded video to the TV with the help of the device. The device can be connected to several other devices such as mobile phones and a PC. Such a device is needed because it can record and create content for streaming in a manner that maintains quality without taxing your console or your computer. Thus, you get lag-free excellent gaming quality while creating content for streaming.

The Elgato HD60S lets you stream and record your finest gaming moments. You can connect the Elgato HD60S to whichever device you want to record the gameplay by only using a USB cable. Elgato HD60S records in 60 frames per second and 1080p high-definition video. Using this you can play and record your games without any lag. The game capture Elgato HD60S has some system and technical requirements. Let’s check the Elgato HD60S requirements.

System Requirements

Here are the system requirements of Elgato HD60 S:

  • PC: Windows 10 (64-bit)
  • 4th generation quad-core Intel Core i5 CPU (i5-4xxx or comparable)
  • Intel HD or NVIDIA GeForce GTX 600 series graphics (or better)
  • 4 GB RAM, built-in USB 3.0 port
  • Internet connection
Technical Requirements

Here are the technical requirements of Elgato HD60 S:

Interfaces:

  • USB 3.0 (5Gbps) Type-C
  • HDMI Input (Unencrypted)
  • HDMI Output (Lag-free passthrough)

Supported Inputs:

  • 1080p
  • 1080i
  • 720p60
  • 576p50
  • 576i
  • 480p60 (720×480 only.)
  • 480i

Supported Sources:

  • Sony PlayStation 5
  • Sony PlayStation 4
  • Microsoft Xbox Series X/S
  • Microsoft Xbox one X/S
  • Nintendo Switch
  • PC
  • and other unencrypted (without HDCP) HDMI sources.

To know more details about the Elgato HD60S specifications click on the link below.

As seen above the Elgato HD60S game-capturing device has some system and technical specifications and functions properly when these requirements are fulfilled by the connected devices. But as seen recently many users are facing the Elgato HD60S USB 3.0 problem. There’s a detailed solution below, keep reading the full article.

Elgato HD60S USB 3.0 problem

Do you need USB 3.0 for Elgato HD60S? The Elgato HD60S has USB connectivity specifications. It has a USB 3.0 Type-C (USB-C) port. Hence, it can function properly only when connected to devices having USB 3.x ports. It comes with a USB-C to USB 3 Type-A cable to connect to any computer with a standard USB 3.x port.

It does not work with USB 2.0 ports at all and the connection should be Elgato HD60S USB C to USB C. When two of your devices are connected make sure both devices have the same USB 3.x port. In case one of your devices doesn’t have the required port then you will face an error, the device will not respond, and you will face the Elgato HD60S USB 3.0 problem.

The Elgato HD60S USB 3.0 problem mac has the same scenario. Most probably the reason your Elgato HD60s is not working because of wrong inputs from the device or the connection. The connection must have gone wrong somewhere. Check the connection from both the ends and make sure to use the right USB cable.

You need a USB 3.0 for the capture card. If you go with a USB 2.0 cable, then there is a higher chance of lag, and it will not work.

To avoid the Elgato HD60S USB 3.0 problem, make sure your device has a USB 3.x port. There are some ways to tell if your device has USB 3.x ports. If you see a SS USB logo, then it’s a USB 3.0. If the USB port or cable has a blue tab, then it is a USB 3.0. If your PC has multiple USB ports, then it is more likely that they are a mixture of USB 3.0 and 2.0 ports. Just connect to the right port. You can also check the USB ports in the device manager of your device.

If too many other devices is connected to the same USB hub or controller, then it will keep disconnecting because of the bandwidth issues. Try disconnecting the devices and connect them to different ports to resolve the issue.

If you are not aware of your device’s USB 3.x port, then you check it on the website mentioned below. You just simply have to select your device and it will show you all the details regarding your device.

https://www.devicespecifications.com/en

Many have faced the Elgato HD60S USB 3.0 problem. The solution is quite simple. Just follow these steps for your game-capturing device to function properly. For a more detailed solution click on the video below. This will clear out all your doubts regarding the Elgato HD60S USB 3.0 problem.

Check your device’s USB connectivity and get your Elgato HD60S USB 3.0 problem fixed with the help of this article.

FAQs

Do you need USB 3.0 for capture card?

Yes, you need a USB 3.0 for the capture card. If you go with a USB 2.0 cable, then there is a higher chance of lag, and it will not work.

Why does my Elgato hd60s keep disconnecting?

If too many other devices is connected to the same USB hub or controller, then it will keep disconnecting because of the bandwidth issues. Try disconnecting the devices and connect them to different ports to resolve the issue.

Why is my Elgato hd60s not working?

The connection must have gone wrong somewhere. Check the connection from both the ends and make sure to use the right USB cable.

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